Do The Things That Your Mother Taught You To Do.

Wednesday, May 4th, 2011

Ethics In Healthcare And Business In General

When I was a kid, I remember thinking that “grown ups” had it all figured out and that they were generally kind to each other. I hope children still see things in that manner but, in truth, it’s just not that way.

I think every business owner should be able to set their own course but I do believe that course should be set on a good, decent road. There are many things that come to mind when I consider ethics in healthcare but I think what “good business” almost always boils down to is the lessons we hopefully learned as young children and young adults.

  1. Treat people with love.
  2. Treat people with respect.
  3. Do not take advantage of people.
  4. Do not scare people.
  5. Always do your best.
  6. Surround yourself with good people.
  7. Be loyal to those that deserve your loyalty.
  8. Do not be greedy.
  9. Be fair to people.
  10. Hope that you can follow these rules closely enough that your patients/clients tell everyone in their circle all about you.

Of course these ten rules do not guarantee success but it should be obvious that they will give a small business owner a much better chance of success than a person that conducts their business through greed, laziness, unfair practices, and through a lack of love. In addition, conducting business in the manner suggested allows a certain amount of freedom and overall satisfaction for the business owner. I can certainly imagine, upon a person’s retirement, looking back on a good career and smiling with satisfaction when you know you did it the right way.

“Kindness is the life’s blood, the elixir of marriage. Kindness makes the difference between passion and caring. Kindness is tenderness. Kindness is love, but perhaps greater than love…Kindness is good will. Kindness says, ‘I want you to be happy.’ Kindness comes very close to the benevolence of God.” – Randolph Ray

Jeff S. Williams, D.C.